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That means you can build the best customer experience on the channels that your customers actually prefer. The Zendesk platform lets agents switch between serving chats, phone calls, emails, or social media messages.
And with the Zendesk Web Widget, customers can ask for help or find the answers themselves, all without interrupting their shopping experience.
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If you’re in search of Zopim live chat, you’ve come to the right place. Use Zendesk Chat (formerly Zopim) to provide customers with fast and effective support via websites, mobile apps, and through messaging services.
At Zendesk, we are committed to meeting the highest standards of information security, data privacy and transparency.
Whos On automatically translates chat messages back and forth between customer and agent.
Even better, it does so seamlessly, instantly, and in the background.