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Dear Aaron, Thank you for reaching out and I'm sorry to hear we were unable to find you matches 3 years ago.
If you would email us at [email protected] the email address associated with that account, I'd be happy to investigate and see if I can unlock that for you.I paid for a full year and it is definitely a ripoff. If you’re a man go ahead and join you will find what you’re looking for easy.As I logged in the first time as a non paying customer, right off the bat a bunch of entries. I had one person, I think she worked for e Harmony or was a plant, bought her dinner but this match that was supposedly matched to me HAD NOTHING IN COMMON. If you’re a woman unless you’re full of money and/or perfect be prepared to be stood up or not messaged.I contacted customer service to see why this was happening and all they could tell me was to "try increasing my distance to 60 miles and change my age range to 22-34".I'm sorry, but 60 miles is an extremely far distance to possibly drive ONE WAY just to go on a date with someone. I understand that maybe SOME people would be willing to do that, but for that to be the recommendation as to why I'm getting ZERO matches sent to me is ridiculous. Again, with my settings of 24-32 I'm already being sent 22-34 year olds, so expanding my base range would show me 20-36 year olds.